Flex EA and Flex Socials ("we", "our", or "us") are committed to protecting your privacy and handling your personal information responsibly.

1. Collection of Personal Information

We may collect personal information directly from you when you:

  • Contact us via our website, email, or social media;

  • Engage our services;

  • Sign up for newsletters, updates, or marketing communications;

  • Provide feedback or submit inquiries.

  • The personal information we collect may include:

  • Name and contact details (e.g., email, phone number, address);

  • Business details

  • Payment and billing information;

  • Social media handles or account information (if relevant to our services);

  • Any other information required to provide our services.

2. Use of Personal Information

We use your personal information to:

  • Provide and manage our services;

  • Respond to inquiries and communicate with you;

  • Improve our website and services;

  • Process payments and transactions;

  • Send updates, marketing materials, or promotional content (if you opt in);

  • Comply with legal and regulatory obligations.

3. Disclosure of Personal Information

  • We do not sell, rent, or trade your personal information. However, we may disclose your information to:

  • Service providers who assist in our operations (e.g., payment processors);

  • Legal or regulatory authorities where required by law;

  • Third parties with your consent.

4. Data Security & Storage

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

5. Correction

You have the right to correct the personal information we hold about you. If you wish to update or request deletion of your information, please contact us at jess@flexea.com.au

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance user experience and collect non-personal information such as IP addresses, browsing history, and device details. You can modify your browser settings to refuse cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

jess@flexea.com.au

By using our website and services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Privacy Policy